S82 Credit Bureau (Request)

 

Purposes:

 

This screen allows MIMS users to request that a chronic debtor be reported to the Credit Bureau.

 

1.        MIMS user must have applicable security authorization to view files.

            The following groups have access to this screen:

 

·         SIU Agent

·         System Administrator

 

Helpful Hints:

·         Credit Bureau registrations may only be requested on Active files.

·         Initiating the Credit Bureau reporting is only done where file compliance level is 4 or higher.

·        Only one Credit Bureau collection tool may be active at a time for a file.

 

Procedure:

 

1.       Enter the desired MEP file number into the field labeled ‘File Number’ and then click the ‘Get’ button to retrieve the file.

2.       Enter you comments regarding the file (optional).

3.       Click the ‘Request’ button.

4.       The system will return you to ‘S85 Collection Tool History’ screen where the new CR/BU tool is displayed.

 

S82 Credit Bureau (Request):

 

S85 Collection Tool History:

 

          Screen Label

Description/Instructions

Request Credit Bureau

Remarks

Enter your comments regarding the file (optional).

Maximum length of 200 characters.

Click this button to request a Credit Bureau record.

 

Possible Error Messages/System Warnings:

 

ID

Error Message Description

Action

419

File requested has a compliance level less than 4.

Ensure that the compliance level is 4 or greater.

774

An active Credit Bureau record already exists for this file.

Ensure that you have entered the correct MEP file number.

 

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